New Refresh Customer – Global Composites co.

Based in the USA with products used on virtually every aircraft and satellite globally, this global supplier has licensed Refresh Desktop to standardize all parts in IBM Maximo.

As one of the world’s leading producers of carbon fiber, structural fabrics, and honeycomb, this advanced materials company has manufacturing facilities located in 8 countries, hundreds of thousands of assets, equipment and spare parts, all supported by 5000+ employees. They make thousands of different composite products used on almost every commercial and military aircraft produced today, and in thousands of other products, from satellites to trains, boats, cars, skis, snowboards, tennis rackets, and golf clubs. 

This invariably means a complex supply chain with many different materials and services flowing in and out; and many opportunities for optimization. The creation of consistent global standard item descriptions in IBM’s Maximo system as well as trustworthy technical translations, spend classes and item de-duplication had been listed as key enablers to optimize engineering, procurement and warehousing processes within this complex global supply chain.

After a proof of concept to cleanse a sample of spares from IBM Maximo 7.0, Refresh Desktop software was selected and licensed globally to analyze and correct all current item descriptions in each local language including English, German, Spanish and French. Supporting this, 8000 ready-made Refresh attribute templates were included in the key language packs, kick-starting a fast and accurate global classification project to deliver the clean master data needed to optimize stock and purchasing from day 1.

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